Kintina Inc respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or make a purchase.
1. Information We Collect
When you visit our website, place an order, or contact us, we may collect the following information:
- Name
- Billing and shipping addresses
- Email address
- Phone number, if provided
- Order details and purchase history
- Payment transaction information
- Device, browser, and website usage information
2. How We Use Your Information
We use collected information for legitimate business purposes, including:
- Processing and fulfilling orders.
- Arranging shipping and delivery.
- Providing customer service and responding to inquiries.
- Sending order confirmations and shipping updates.
- Processing returns, refunds, and exchanges.
- Improving our website, products, and shopping experience.
- Detecting and preventing fraudulent transactions.
- Meeting applicable legal and regulatory obligations.
3. Payment Information
Payments made through our website may be processed by third-party payment service providers.
These providers handle payment information in accordance with their own security standards and applicable PCI DSS requirements.
Kintina Inc does not store complete payment card numbers or card verification codes (CVV) on its own servers.
4. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers who help us operate our business, including:
- Payment processing providers.
- Shipping and delivery carriers.
- Website hosting and technical service providers.
- Fraud prevention and security services.
These providers may only use the information as necessary to perform their services or as otherwise permitted by applicable law.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyze website traffic, and enhance your shopping experience.
You may adjust your browser settings to manage or disable cookies. However, certain website features may not function properly if cookies are disabled.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal obligations, resolve disputes, and enforce our agreements.
Order and transaction records may be retained for up to seven years after an order is completed, where necessary for accounting, tax, and legal compliance.
8. Your Privacy Rights
Depending on your state of residence and applicable privacy laws, you may have the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of certain personal information.
- Opt out of certain types of data processing where applicable.
- Receive information about how your personal information is collected and used.
To submit a privacy-related request, please contact us using the email address below.
9. Children’s Privacy
Our website is not intended to knowingly collect personal information from children under the age of 13.
If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website operations.
Any updates will be posted on this page with a revised effective date.